Principles of Business Administration

JSXPRCD1S–01

What can this course lead to

On successful completion of this qualification, you could progress to:

– NCFE Level 3 Certificate in Principles of Business Adminstration

– NCFE Level 2 Apprenticeship in Business Administration

– NCFE Level 3 Apprenticeship in Business Administration

– NCFE Level 3 Diploma in Skills for Business– Human Resources

– NCFE Level 4 NVQ Diploma in Business Administration


It may also be useful if you are studying qualifications in the following sector areas:

– Travel and Tourism

– Sport, Leisure and Recreation

– Retail

– Health, Public Services and Care

– Arts, Media and Publishing

Course Length

Up to 16 weeks.

Level

Level 2

Who is it for

This qualification has been developed to enable learners to progress into employment in a business adminstration role or onto higher level studies.

What is covered

You will study the following:
Mandatory units:

– Principles of providing administrative services

– Principles of business document production and information management

– Understand communication in a business environment

– Understand employer organisations

– Understand how to develop working relationships with colleagues


Optional units:

– Understand how to carry out business adminstration tasks

– Understand how to provide administrative support for meetings

– Understand how to prepare text

– Understand how to store, retrieve and archive information

– Understand the administration of human resource records

– Understand how to use and maintain supplies and office equipment

– Understand customer service

– Understand the use of research in business

– Principles of customer relationships

– Know how to publish, integrate and share using social media

– Exploring social media

– Understanding the safe use of online and social media platforms

– Principles of equality and diversity in the workplace

– Principles of marketing theory

– Principles of digital marketing

– Principles of team leading

Interview Skills Assessment

You will be assessed via a portfolio of evidence.