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Information, Advice and Guidance


Type: Part Time

Subject: Distance Learning

Level: 2

Start Date: 31 August 2021

Fee: 0

What can this course lead to

On successful completion of the qualification you could progress to:

– Level 2 Certificate in Counselling Skills

– Level  and 3 Certificates in Principles of Customer Service

– Level 2 Diploma in Customer Service

– Level 3 Award in Counselling Skills and Theory

– Level 3 Diploma in Counselling Skills

– Level 3 NVQ Certificate in Advice and Guidance

– Level 3 Certificate in Information, Advice or Guidance

Course Length

Up to 16 weeks.


Level 2

Who is it for

This qualification is designed for those people who work in, or are looking to work in an informaton, advice or guidance role such as:

– Careers Advisor

– Counsellor

– Customer Service Advisor

– Debt Advisor

– Employment Advisor

– Help–desk Advisor

– Housing Support Worker

– Learning Support Worker

– Legal Services Support Worker

– Peer Mentor

With a range of employers such as:

– Local Authorities

– Careers Advice Services

– Volutary Sector Organisations

– Student Services

– Citizen Advice Services

– Housing Associations 

This qualification aims to develop the learner's knowledge and understanding of the key principles of information, advice and guidance and applying these within their own context.

Interview Skills Assessment

You will be assessed via a portfolio of evidence.

Enrol Online Print Details Any Questions?