Team Leading/Supervisor Apprenticeship Standard Level 3
Type: Full Time
Subject: Business Administration, Management and Professional
Start Date: Please contact the Information Centre for start date information
Fee: Please contact the Information Centre for fee information
13 months – additional time may be required to complete your independent End–point assessment. You must have a contract of employment for the duration of your Apprenticeship programme.
This is a Level 3 Apprenticeship Standard and is equivalent to A Levels.
There is the opportunity to progress onto a Higher Level/Degree Apprenticeship upon successful completion of the independent End–point assessment.
Who is it for
Please only apply for this course if you already have a suitable employer to support you throughout your Apprenticeship. If you do not currently have an employer you can apply for Apprenticeship vacancies by visiting www.peterborough.ac.uk/apprenticeships/apprenticeship–vacancies
Do you enjoy leading a team to achieve a common goal?
Are you an existing team leader wanting to upskill and progress CPD?
A Team Leader/Supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. Team Leaders will provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
You can apply for an Apprenticeship if you are living in England, over 16 and not in full–time education. You must be in paid employment for the duration of your Apprenticeship, you cannot be self–employed or a volunteer. Employers must pay you the minimum Apprenticeship wage or more, for a minimum of 30 hours a week.
Interview Skills Assessment
All candidates will be invited to a pre interview with the Apprenticeship Recruitment Officers and will take part in an initial assessment for English and Maths. You may also be required to complete an aptitude test based on your current skills.
We strongly recommend all candidates also complete a minimum of 2 weeks work experience with their employer prior to the start of the Apprenticeship to ensure the organisation meets your needs.
What will I need
Individual employers will set selection criteria, but it is likely to include 5 GCSEs at grade C/4 and above including English and Maths; a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on your Skills.
You will also require a suitable supportive employer who will guide you through your Apprenticeship. If you do not have an employer already you can apply for Apprenticeship vacancies are advertised on our website – https://www.peterborough.ac.uk/apprenticeships/apprenticeship–vacancies/
We strongly advise you to complete a minimum of 2 weeks work experience with your employer prior to the start of your Apprenticeship to ensure it is a suitable organisation for your needs.
What is covered
On this Apprenticeship you will learn the following skills, knowledge and behaviours:
• Leading People – leadership skills, coaching to support people, development and improve performance, decision making, role modelling and managing change
• Managing people – team management models, team dynamics and motivation techniques, HR systems and legal requirements, performance management including absence management, conducting appraisals, setting goals and objectives.
• Building relationships – building trust, negotiation and influencing skills, conflict management, customer and stakeholder management
• Communications – understanding different forms of communication and their application, active listening, provision of constructive feedback, chairing meeting, and digital, verbal and written communication skills
• Operational Management – communicating organisational strategy and delivering against operational plans, providing deliverable actions for the team and monitoring outcomes, effectively using resources, and collating and analysing data to create reports
• Project management – organising and managing resource and risk, and monitoring progress to deliver against project plans
• Decision Making – using effective problem solving techniques to make decisions, provider solutions, and give advice and support
You will also complete a work–based portfolio showcasing the skills you have learnt on the course in a work–based environment, as well as an End–point assessment in the last 2–3 months of the programme.
As an Apprentice you will be expected to attend college 1 day a month as part of your ongoing 20% off–the–job training. Additional off–the–job training hours are expected to be completed within the workplace, however you may be asked to complete tasks at home via Google Classroom and One–file.
Please note you may also be asked to complete additional English and Maths qualifications as part of the Apprenticeship programme.
How is the course assessed
As well as being assessed continually throughout your Apprenticeship course, all Apprentices are required to complete an End–point Assessment in order to complete their qualification.
The EPA is conducted independently to your employer and Peterborough Regional College and is designed to test whether you have gained the skills, knowledge and behaviours outline in the Team Leading/Supervisor Apprenticeship Standard. You will be graded according to your individual performance.
Throughout the duration of your Apprenticeship you will complete a number of assessments, only when these have been completed can your assessor and employer agree to put your forward for the 'Gateway'. This gateway allows you to focus on and prepare for your EPA in order to complete your Apprenticeship. During this time your employer will be expected to support you to prepare for your EPA through regular training.
EPA includes a knowledge test, structured competency based interview, submission of portfolio and professional discussion of CPD activity
Throughout the Apprenticeship it is your responsibility with the help from your employer, assessor and college tutors to ensure you are ready for your final independent EPA.
More information about your EPA will be given to you by your Assessor at the Apprenticeship Sign Up.
What can this course lead to
On completion, Apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
Potential job roles could include: Team Leader, Section Leader, Floor Manager, Helpdesk Manager, Trainee Supervisor or Team Co–ordinator.
Are there any additional costs
Learners may need to purchase uniform and/or equipment depending on the employer.
Working in a business environment, it is important you are professional both in your manner and dress. Some offices are based in industrial sites or business parks on the outskirts of Peterborough so you will need to think about how you will travel to work and the travel costs. Also due to the nature of work, working outside of office hours could be required.
An Apprentice will work on average 30–37 hours a week, this may vary throughout the year dependent on seasonal trends and workloads.
An employed status Apprentice you will:
• Earn a wage – the national minimum wage for Apprentices is £4.15 an hour, although many Apprentices earn more than this. Please note you must be a paid employee of the business, you cannot be self–employed or a volunteer.
• Have a contract of employment – this must be given to you at the start of your employment.
• Get paid holidays – these will be detailed in your contract of employment.
• Receive training – it is crucial to the success of your Apprenticeship that your employer supports you with regular training. The Apprenticeship standard states you must complete a minimum of 20% off–the–job training which can also include training at Peterborough Regional College and training within the workplace. You will also be expected to build a portfolio and complete tasks on One–file and Google Classrooms.