Business Administration

PJSXDL2AP–01

What can this course lead to

On successful completion of this qualification, you could progress to:

– NCFE Level 3 Certificate in Principles of Business Adminstration

– NCFE Level 2 Apprenticeship in Business Administration

– NCFE Level 3 Apprenticeship in Business Administration

– NCFE Level 3 Diploma in Skills for Business– Human Resources

– NCFE Level 4 NVQ Diploma in Business Administration


It may also be useful if you are studying qualifications in the following sector areas:

– Travel and Tourism

– Sport, Leisure and Recreation

– Retail

– Health, Public Services and Care

– Arts, Media and Publishing

Course Length

Up to 16 weeks.

Level

Level 2

Who is it for

There were an estimated 5.5 million private sector businesses in the UK at
the start of 2016. Despite the recent economic difficulties, the trend has been
steadily increasing in the business population. Today's global economy brings
with it a wealth of new markets, shrinking profit margins and increasing
operating expenses; the need for good business administration has never been
greater.
This qualification has been developed to enable learners to progress into
employment in a business adminstration role or onto higher level
studies.

What will I need

You must be 19 or over to be able to apply for this course.

What is covered

You will study the following:
Mandatory units:

– Principles of providing administrative services

– Principles of business document production and information management

– Understand communication in a business environment

– Understand employer organisations

– Understand how to develop working relationships with colleagues


Optional units:

– Understand how to carry out business adminstration tasks

– Understand how to provide administrative support for meetings

– Understand how to prepare text

– Understand how to store, retrieve and archive information

– Understand the administration of human resource records

– Understand how to use and maintain supplies and office equipment

– Understand customer service

– Understand the use of research in business

– Principles of customer relationships

– Know how to publish, integrate and share using social media

– Exploring social media

– Understanding the safe use of online and social media platforms

– Principles of equality and diversity in the workplace

– Principles of marketing theory

– Principles of digital marketing

– Principles of team leading

Interview Skills Assessment

You will be assessed via a portfolio of evidence.