
Information, Advice and Guidance
PJSXDL2APâ07
Type: Distance Learning
Subject: Distance Learning
Level: 2
Start Date: 03 July 2023
Fee: 0
What can this course lead to
On successful completion of the qualification you could progress to:
– Level 2 Certificate in Counselling Skills
– Level and 3 Certificates in Principles of Customer Service
– Level 2 Diploma in Customer Service
– Level 3 Award in Counselling Skills and Theory
– Level 3 Diploma in Counselling Skills
– Level 3 NVQ Certificate in Advice and Guidance
– Level 3 Certificate in Information, Advice or Guidance
This qualification is designed for those people who work in, or are looking
to work in an informaton, advice or guidance role such as:
– Careers Advisor
– Counsellor
– Customer Service Advisor
– Debt Advisor
– Employment Advisor
– Help–desk Advisor
– Housing Support Worker
– Learning Support Worker
– Legal Services Support Worker
– Peer Mentor
With a range of employers such as:
– Local Authorities
– Careers Advice Services
– Volutary Sector Organisations
– Student Services
– Citizen Advice Services
– Housing Associations
This qualification aims to develop the learner's knowledge and understanding
of the key principles of information, advice and guidance and applying these
within their own context.
Course Length
Up to 16 weeks.
Level
Level 2
Who is it for
Offering clear and accurate information, advice and guidance and knowing what
can be shared legally and professionally can greatly improve outcomes for a
business. There are some fundamental rules for successful information sharing
and ensuring staff are aware of these is key.
What will I need
Offering clear and accurate information, advice and guidance and knowing
what can be shared legally and professionally can greatly improve outcomes for a
business. There are some fundamental rules for successful information sharing
and ensuring staff are aware of these is key.
You must be 19 or over to be able to apply for this course.
What is covered
You will study the following:
– Information, advice and guidance in practice
– Developing interaction skills for information, advice and
guidance
How is the course assessed
You will be assessed via an online portfolio of written work.
Interview Skills Assessment
You will be assessed via an online portfolio of written
work.
Application and costs
This course has no cost, however this is dependant on your circumstances, please contact Jobsmart for more information and to confirm your eligibility