Tenant Support in Social Housing Certificate

PJSXDL2AP–51

What will I need

You must be 19 or over to be able to apply for this course.

Other details

Entry is at the discretion of the Centre. However, learners should be aged at
least 16 to undertake the qualification.
There are no specific recommended prior learning requirements for this
qualification. However, learners may find it helpful if they've already achieved
a Level 1 qualification.
For more information contact Jobsmart on:
Tel: 01733 863068
Email: jobsmart@peterborough.ac.uk

Level

2

Course Length

Up to 16 weeks

Who is it for

Over 4 million people in the UK live in social housing, and with some social
housing tenants being at their most vulnerable, it's important that anyone
working in the sector has a sound understanding of the range of services
provided by social housing, the issues that tenants might face, and how to
correctly record and report any problems.
This qualification is designed for learners who want to improve their
knowledge of the functions of housing associations and ways in which their
tenants can be supported. It will support learners within the housing sector to
develop their knowledge of how to better support tenants. Learners may also
progress onto further study.
This qualification is suitable for learners aged
19 and above.

What is covered

This qualification is suitable for a range of learners, either working or
wishing to work in the housing sector, specifically for a housing association or
social landlord.

What can this course lead to

Learners who achieve this qualification could progress to:

– NCFE CACHE Level 2 Certificate in Preparing to Work in Adult Social Care
(600/0047/8)

– NCFE CACHE Level 2 Certificate in Health and Social Care (601/8854/6)


– NCFE Level 2 Diploma in Customer Service
(601/3973/0)